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If you require immediate assistance, contact your nearest support provider or location. For emergency, production system outage situations contact the nearest QAD support location.
For other inquiries related to QAD products and services not related to the support of your QAD solutions - call +1 805 566 6100
For your convenience phone numbers are listed below. For all other requests online ticket submission will be available upon completion of this scheduled downtime.
| Americas Support | Phone Numbers |
|---|---|
| QAD United States | +1 856 273 8868 |
| +1 805 566 6070 Demand & Supply Chain (English) |
|
| +1 856 840 2840 GTTE Transportation & Trade |
|
| +1 949 600 8868 Digital Commerce |
|
| QAD Mexico | +52 55 9990 8088 |
| Brazil (QAD Partner: Vockan) |
+55 11 3529 2747 (contact a QAD location for emergency assistance) |
| Asia / Pacific Support | Phone Numbers |
|---|---|
| QAD China | +86 21 6043 3488 |
| QAD India | +91 22 4098 9700 |
| Indonesia (QAD Partner: PT IMI) |
+62 21 3972 2335 (contact a QAD location for emergency assistance) |
| QAD Thailand | +66 20 94 1617 |
| EMEA Support Europe / Middle East / Africa |
Phone Numbers |
|---|---|
| QAD France | +33 1 86 52 9705 |
| +33 3 88 19 14 08 - Demand & Supply Chain (French) | |
| +1 805 566 6070 - Demand & Supply Chain (English) | |
| QAD Germany |
+49 89 278257 0 Supplier Management |
| QAD Ireland |
+353 1 406 0730 GTTE Transportation & Trade |
| QAD Spain | +34 93 3272097 |
| QAD United Kingdom | +44 121 506 6501 |
For customers with direct support from QAD or for listed QAD Partner-managed support locations, emergency support is provided for showstopper, production system emergencies. Call any worldwide QAD support center and follow the telephone prompts to indicate that your production system is in a down condition (English language only). That service is active 24x7x365.